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IT Support

Our proactive support will keep your systems secure and up-to-date at all times, providing you with an exceptional customer experience.

Is your business struggling with technology to achieve
and maintain both efficiency and cost-effectiveness?

Limited IT
budget?

A limited IT department budget can produce a lack of high-level equipment maintenance and IT Support, resulting in downtime and lower productivity.

Lack of in-house expertise?

If you lack the required expertise in-house, it’s important to depend on a reliable and responsive external provider such as PC Therapist.

Cyber Security

Businesses need the necessary resources to invest in robust cyber security measures so the door isn’t left open, allowing entry to potential hackers.

Providing a professional guide to navigate your challenges

With expertise in cloud migration, integration, and IT systems, PC Therapist helps small-to-medium-sized businesses streamline their operations, improve collaboration, and enhance their competitive edge.

Unrivaled IT Support

Not only are we there to assist when necessary, through regular quarterly meetings, we'll work together to plan ahead and address your business' needs.

Professional Advice

Whether you need a quick how-to or strategic advice, assistance is only a phone call away. If you have concerns about compliance or are looking for innovative ways to boost productivity, we’ll collaborate with you to solve any issues and alleviate any worries.

Quality Commitments

For enhanced security, we provide a thorough service level agreement to support each of our core service components.

Proactive Relationship

With our remote monitoring and management software, we will oversee your devices and system health, as well as provide a variety of other preventative measures. This greatly reduces the likelihood of security breaches and minimizes disruptive network outages.

An IT Support Partner you can trust

We will proudly help you reach your goals by keeping your IT ahead of the development of your business. We conduct regular business reviews, ensuring we stay aligned with your objectives. 

Customized solutions, specific to your business

PC Therapist specializes in customized solutions for small-to-medium-sized businesses where privacy and security are critical for success.

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Our Clients 

Our existing IT support is not cost-effective.

Satisfied customers

PC Therapist 

We will provide support services through a co-managed partnership to complement your internal staff, saving you money on services you don’t require. We’re always eager to assist our clients in making wise, business-savvy technological decisions, so we’ll always work with you to plan and build your IT while keeping financial constraints in mind.

Competitive Costs

Our goal is to deliver high-quality services at affordable rates, ensuring our clients receive exceptional value for their investment.

24/7 Rapid Response

We provide round-the-clock rapid response, meaning we are available 24/7 to quickly address any issues or concerns you may have, ensuring minimal downtime and maximum efficiency for your business.

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Our Clients

Our current supplier is extremely difficult to reach, and their limited business hours are a major annoyance.

Satisfied customers

PC Therapist

No matter how difficult the problem is or when it occurs, we act quickly to achieve the best possible results.

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Our Clients 

We feel out of place with our present source of IT support.

Satisfied customers

PC Therapist 

We get to know your staff, company procedures, and workflow requirements so we can find solutions to synchronize everything. In order to assist you in maximizing your technology for the greatest possible commercial benefit, we get to know your company inside and out.

Strategic Support

PC Therapist works closely with clients to develop effective strategies, implement them efficiently, and provide ongoing support to help you achieve long-term success.

Proactive Relationship

We cultivate a proactive relationship with our clients by actively anticipating their needs and regularly communicating with them to address any potential issues or opportunities.

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Our Clients 

Hybrid work is something I want to embrace, but my current supplier isn’t encouraging innovation.

Satisfied customers

PC Therapist

If you’re interested in implementing a hybrid work model but your current supplier isn’t promoting innovation, it may be beneficial to consider PC Therapist as an alternative supplier. We  specialize in providing technology and services to support hybrid work environments and are dedicated to fostering  innovation. By choosing PC Therapist as your supplier, you can ensure your vision for innovation is supported and aligned with your objectives.

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Meet Mark Needham

Mark has spent the last three decades troubleshooting everything from complex data structures to electrical parts, with a focus on helping small businesses keep their network operations and computer systems operating securely and at peak efficiency.